Naverisk

Email Integration

Learn all about Naverisk Documents. From where to access them to what each document type is.

Documents

Setup Automation Rules to help automate Service Desk tasks based on incoming Tickets

Automation Rules

View your client's tickets, devices, users and agreements from the clients page

Using the Clients page

Enable and customise HTML Email templates in Naverisk.

Custom HTML Templates

Learn how to minimize and pin objects to the User Interface to improve navigation around Naverisk.

Pinning to Tabs

Use the Naverisk Project Management feature to group together multiple tickets that are related to a single piece of work.

Project Management

Utilise, manage and report on Tickets in Naverisk.

Ticket Management

Learn how to configure, use ticketing and many other features

Naverisk Service Desk

Find answers and get help from Intercom Support and Community Experts

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.