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Linux Agents

Learn how to install and manage Linux Agents with Naverisk

Updated over 4 months ago

Installing Linux Agents

Download the 64bit or 32bit Agent as appropriate from your Naverisk console. From the Devices tab, select the appropriate client, then New Device > Linux > Agent Type.

When downloading Linux agents please download them directly to a Linux based machine. If you download the Agent to a Windows machine first, then the installer can be modified when sending to the Linux device, resulting in extraction errors.

Install using:

sudo bash ./{downloadedfile.sh}

If you need to upgrade the Agent, just repeat the installation command with the new installer, or use The Linux Agent Upgrade scripts that can be found on the Naverisk Routine Store.

SSH Remote Access

You can launch a SSH connection to a Linux device from Naverisk. This will require a local SSH client (puTTY) to be installed on your PC, and SSH will need to be enabled on the Linux device.

To start the SSH session, in Naverisk select SSH and optionally select the port (default is 22), then click the Remote Control Icon.

You may be asked to open NaveriskRCStarter.

This will then launch the local SSH client.

Splashtop Streamer Remote Access

Splashtop Business provides Splashtop Streamer for some Linux distributions, which allows Splashtop Business to launch a connection session from Naverisk.

For which versions of Linux are currently supported by Splashtop Business please refer to:

For how to setup Splashtop Business for Naverisk Clients, please refer to our Knowledge Base article ‘Splashtop Business Configuration’.

Note that the 12 digit deployment code that is created in Splashtop Business when following the KB article will be used when installing the Splashtop Streamer on a Linux device.

From within Naverisk, selecting Splashtop Business as the Remote Control method will launch the local Splashtop Business client application and start a remote control session.

Patching

The Naverisk Linux Agent supports patch management for the Red Hat (RPM) and Debian (DPKG) distros.

This allows selected patches to be installed on demand, to be scheduled, and to be reported on.

For the full guide to how Naverisk simplifies patch management across client devices, please refer to our Knowledge Base article ‘Patch Management’.

The Patching tab allows filtering on Device Type to highlight Linux patches against the entire client.

The patching reports capture Linux Devices.

From within an individual device, the Details > Patch Management panel allows inspecting and acting on patches for that specific device.

Agent File Locations

Log Files: /root/Naverisk

Agent Configuration File: /var/Naverisk/Agent

Agent Executable: /usr/share/Naverisk

Service Defn for Ubuntu 16 and above /etc/systemd/system/naverisk-agent.service

Service Defn for Ubuntu 14 and below /etc/init/naverisk-agent.conf

Agent Control Commands

For Ubuntu 14 and above:

sudo systemctl status naverisk-agent

sudo systemctl stop naverisk-agent

sudo systemctl start naverisk-agent

Ubuntu (older versions):

sudo initctl status naverisk-agent

sudo initctl stop naverisk-agent

sudo initctl start naverisk-agent

RedHat:

service naverisk-agent status

service naverisk-agent stop

service naverisk-agent start

Removing Linux Agents

Remove agents by running the following commands in sequence:

To remove a Naverisk agent from a Linux system which uses systemctl:

Sudo systemctl stop naverisk-agent

Sudo systemctl disable naverisk-agent

Sudo rm /etc/systemd/system/naverisk-agent.service

Sudo rm -rf /root/Naverisk

Sudo rm -rf /var/Naverisk

Sudo rm -rf /usr/share/Naverisk

To remove an older version:

sudo initctl stop naverisk-agent

sudo rm -rf /var/Naverisk

sudo rm -rf /usr/share/Naverisk

sudo rm -rf /root/Naverisk

sudo rm /etc/init/naverisk-agent.conf

Agent install for other Distros

It may be possible to install an agent in other distros.

You may need to run the following commands and below is an example for SuSe Linux.

1. Please run this command before running agent install

sudo touch /etc/SuSE-release

2. Then run agent install

3. Followed by this command
//do install

sudo rm /etc/SuSE-release

The agent should then install and run fine.

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