The following will provide you with the location of Log and Config Files that can assist in either troubleshooting an issue or making changes to your Naverisk instance and/or Agent Devices.

Note the below assumes that the Naverisk Application is installed on the default C: and please be aware that the directory path of C:\Program Files (x86)\ is for 64bit systems (Naverisk Site Controller is not compatible with 32bit operating systems).  

Config files:

Naverisk Agent - C:\ProgramData\Naverisk\Agent\NAS.cfg
​Network Controller - C:\ProgramData\Naverisk\ Network Controller\NC.cfg
​Naverisk Website - C:\Program Files (x86)\Naverisk Website\Website\web.config
​Site Controller - C:\Program Files (x86)\Naverisk\SiteController\NaveriskSiteController.exe.config
​
​Reporting Service - C:\Program Files (x86)\Naverisk\ReportingService\Naverisk\Reports\ReportingService.exe.config

The Network Controller - Site Controller File Transfer queue (NCQueue) is located at:

If you would like to view the SNMP scan results, they are available on the Probe device: C:\ProgramData\Naverisk\Logs\Package_SNMP YYYY-MM-DD.txt

Or if you are using SNMP Traps, the logged information can be found at: C:\Program Files (x86)\Naverisk\Agent\Packages\SnmpPackage\SNMP\Snmptrap.log

The Report Logo is located at: C:\Program Files (x86)\Naverisk\ReportingService\Images\ReportLogo.png

The Website logo is located at: C:\Program Files (x86)\Naverisk Website\Website\Resources\Images\irisLogo.png

Mac EI Capitan & above:

Mac (older versions):