Arma supports the following Operating Systems -

Go to Clients -> Protected Items and select +'New Device'.

Select device operating system and preferred installation method (64 bit installer or command line).

Selecting "Download Agent" will download a generic, client-independent, 64-bit MSI installer that can be run locally on the device.

This needs to be run manually on the device and once installed you will need to connect the device to the correct client in the Arma cloud service by running the locally installed Arma Backup Connect application.

Please Note if your account has 2FA enabled you will be prompted to enter your 2FA code.

Copy the command line install and run in the device's command console, or use an installation script.

Please note:

• Each command line installation string is unique for each client.

• The installation command must be run as an Admin user.

If you are running Windows Server 2012 or Server 2016 the application “Curl” needs to be installed on the device to allow the installer to download the agent. Click here for more info and download. This will then allow the Curl commands to be run from a console.

If you are running Windows 7 (64-bit) "Curl” needs to be installed on the device to allow the installer to download the agent. Click here for more details. Please note - you must run the command line install in the Curl\Bin folder on the Windows 7 device.

This downloads a generic, client-independent, 64-bit installer that can be run locally on the device. Once installed you will need to connect the device to the correct client in the Arma cloud service. If running Naverisk you can also deploy via Curl script on the console. Please note you must enable full disk access in settings before creating any profiles. This is a manual process and must be done otherwise Arma will not be able to see the files or folders.

This downloads a generic, client-independent, 64-bit installer that can be run locally on the device. Once installed you will need to connect the device to the correct client in the Arma cloud service.

On Ubuntu Devices all dependencies will be auto-installed. For other Linux distros please see below

If using any of the following you will need to install "MONO" manually. Mono is a prerequisite for the Arma Agent

Redhat, Fedora, Alama, Rocky https://www.mono-project.com/docs/getting-started/install/linux/

For Mint please see this article https://linuxhint.com/install-mono-linux-mint/

Each Repo may have a different way of deploying MONO. You may also need to apply the following setting to allow the mono repositories to load. Run from terminal “update-crypto-policies --set LEGACY”

Once MONO is installed, then from a Terminal run the Curl command to deploy Arma.

Arma device agents connect to the Arma cloud and storage services via two outbound ports.

Outbound ports

Arma runs two services on protected devices. Ensure these services are in a running state.

If your device has been re-installed or is showing as offline, try restarting the Arma services on the device.

The Arma agent checks for updates every 24 hours. To force an Arma agent to update to the latest version, click the Agent Restart button. This will restart the agent on the device and install the latest agent version.