Arma agent ports
Arma device agents connect to the Arma cloud and storage services via two outbound ports.
Outbound ports
443
57781
Ensure these ports are open for outbound connectivity on firewalls and anti-virus products.
Arma device services
Arma runs two services on protected devices. Ensure these services are in a running state.
Arma Service Monitor: Monitors the Arma Sync Service and restarts this if it stops.
Arma Sync Service: Runs backups and restores on the device.
Device showing offline in Arma
If your device has been re-installed or is showing as offline, try restarting the Arma services on the device.
Manually upgrade Arma agent to latest version
The Arma agent checks for updates every 24 hours. To force an Arma agent to update to the latest version, click the Agent Restart button. This will restart the agent on the device and install the latest agent version.
